Pricing
A complete operational capacity. At a third of the cost of a support staff member.
Three fixed monthly tiers tailored to the amount of recurring work you want to entrust to us. Each tier includes dedicated hardware, all necessary licenses, and the full set of operations managed by our team — no hidden fees, no usage-based billing.
A single subscription covering recurring work across multiple internal functions of your business — operations, administration, sales support.
$4,000 – $5,500 / month$3,000 – $4,000 / month
An average support staff member
(all-in)
$899 – $3,299 / month$699 – $2,499 / month
The Agensee
The recurring work of a 5-15 person SMB — operations, administration, support — taken over. No hiring. No management. No absences.
Starter
For a 1–5 person business
$899
CAD / month · + taxes · 24-month minimum
- 2 categories of work taken over
- First deliverable within 5 days
+$1,500 (Onboarding fee)
Growth
For a 5–15 person business
$1,799
CAD / month · + taxes · 24-month minimum
- 4 categories of work taken over
- First deliverables within 10 days
- Quarterly strategy sessions included
+$2,750 (Onboarding fee)
Enterprise
For a 15–50 person business
$3,299
CAD / month · + taxes · 24-month minimum
- 7 categories taken over + up to 3 Phase 2 integrations
- Phased delivery over 21 days
- Dedicated account manager
+$4,750 (Onboarding fee)
Starter
For a 1–5 person business
$699
USD / month · + taxes · 24-month minimum
- 2 categories of work taken over
- First deliverable within 5 days
+$1,099 (Onboarding fee)
Growth
For a 5–15 person business
$1,399
USD / month · + taxes · 24-month minimum
- 4 categories of work taken over
- First deliverables within 10 days
- Quarterly strategy sessions included
+$1,999 (Onboarding fee)
Enterprise
For a 15–50 person business
$2,499
USD / month · + taxes · 24-month minimum
- 7 categories taken over + up to 3 Phase 2 integrations
- Phased delivery over 21 days
- Dedicated account manager
+$3,499 (Onboarding fee)
All prices are in Canadian dollars (CAD) and do not include taxes.
Depending on your province or state of residence in North America, applicable taxes (GST, QST, HST, or local sales taxes) will be billed in addition to the price shown.
Add-ons
Add-ons are designed for clients who want to extend their base tier without necessarily moving up. They are billed monthly and stack with your existing subscription.
| Add-on | Price |
|---|---|
| Additional category of work | $349 CAD / month |
| API integration for an existing category | +$249 CAD / month |
| Additional Microsoft 365 user seat | $25 CAD / user / month |
| Monitoring of an additional shared mailbox | $199 CAD / month + $499 one-time setup |
| Quarterly Knowledge Base refresh & expansion | $750 CAD / quarter |
| Custom complex service build | $2,500 – $5,000 one-time + monthly |
| Bilingual French / English layer | $1,200 one-time + $99 CAD / month |
| Add-on | Price |
|---|---|
| Additional category of work | $269 USD / month |
| API integration for an existing category | +$199 USD / month |
| Additional Microsoft 365 user seat | $19 USD / user / month |
| Monitoring of an additional shared mailbox | $149 USD / month + $379 one-time setup |
| Quarterly Knowledge Base refresh & expansion | $569 USD / quarter |
| Custom complex service build | $1,999 – $3,999 one-time + monthly |
| Bilingual French / English layer | $899 one-time + $79 USD / month |
Try the service for 60 days — no commitment.
One category of work is taken over. You receive deliverables every week and can see tangible results firsthand. If the service works for you, we discuss a regular subscription. Otherwise, we stop there.
Pilot conditions:
- Price: $799 CAD / month for 2 months
- Onboarding fee: waived
- Credit: Pilot payments are credited toward your onboarding fee if you upgrade to a Growth or Enterprise tier within 30 days of pilot end.
- Price: $599 USD / month for 2 months
- Onboarding fee: waived
- Credit: Pilot payments are credited toward your onboarding fee if you upgrade to a Growth or Enterprise tier within 30 days of pilot end.
Quebec grants
Several government programs can subsidise part of your investment in The Agensee. We assess your eligibility on the discovery call and connect you to a grant specialist if relevant.
| Program | Approximate coverage |
|---|---|
| Investissement Québec – Digital transformation envelopes | Up to 40% of eligible costs |
| PME en Action (MEIE) | Variable — may cover consulting and implementation |
| IRAP (federal, NRC) | Up to 80% of consulting and 60% of implementation |
| Canada Digital Adoption Program (CDAP) | Up to $15,000 grant + 0% loan (subject to availability) |
| Local CLD / SADC programs | Typically $5,000 – $25,000, depending on the region |
Important: We do not guarantee grant approval. Eligibility is assessed case-by-case. The amounts shown are approximate and can change. We recommend validating current terms with a specialist.
Return on investment
What your recurring work really costs
3 minutes. No email required. Estimates based on published sector averages.
USD
Frequently asked questions
Are your prices in CAD? And what about taxes?
Our prices are available in Canadian dollars (CAD) and US dollars (USD) — use the currency selector on the Pricing page. Canadian customers are billed in CAD, US customers in USD. Depending on your province or state of residence in North America, applicable taxes (GST, QST, HST, or local sales taxes) will be billed in addition to your subscription and onboarding fees.
What happens if we cancel?
You must give 60 days notice at the end of your engagement. The Avelle hardware must be returned. We then export all your data (reports, drafts, lead lists, and knowledge base) in a structured format (JSON + PDF). Early termination before the end of the 24-month minimum period incurs a charge of 50% of the remaining amounts, in addition to hardware return.
What is the commitment, and what discounts apply?
The minimum commitment is 24 months across all tiers. A 36-month commitment earns 10% off the monthly fee. Annual prepayment earns an additional 5% (both discounts stack). Prices may be adjusted annually, capped at CPI + 2%, with 90 days written notice.
Is there a setup fee?
Yes. One-time onboarding fees apply per tier:
- Starter: $1,500 CAD ($1,099 USD)
- Growth: $2,750 CAD ($1,999 USD)
- Enterprise: $4,750 CAD ($3,499 USD)
These fees cover hardware provisioning and configuration, Microsoft environment setup, knowledge base construction, and deployment of the first services.
What happens when we want to add a category of work?
You tell us which additional category to take over. If it fits within your current tier’s capacity, it is added at no additional cost. Otherwise, we offer you either a $349 CAD ($269 USD) / month add-on or a move to the next tier, whichever fits best.
Will our Microsoft 365 licenses cost more through you?
No. We charge Microsoft’s standard CSP wholesale rate, with no markup. The main advantage is consolidation: a single invoice, a single point of contact, and full delegated administration (GDAP) with no password sharing. Additional user seats above the bundled count are billed at $25 CAD ($19 USD) per user per month.
Are there per-user or per-seat charges?
No. You pay for delivered work, not for the number of users. Your entire team can benefit from the categories we take over.
What about Claude API usage? Won't that cost us extra at scale?
No. You pay a fixed monthly fee for delivered work. Everything we use behind the scenes (AI, infrastructure, licenses) is included in your tier. If our internal costs were to change significantly, we would notify you in advance during your renewal cycle.
Can we try it before committing?
Yes. We offer a 60-day pilot at $799 CAD ($599 USD) per month. This pilot includes one Tier 1 category of work, with no commitment. Onboarding fees are waived. If you upgrade to a Growth or Enterprise tier within 30 days of pilot end, both payments made during the pilot are credited toward your onboarding fee.